ISO 9001:2015
Specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
ISO 14001:2015
Specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance.
ISO 45001:2018
Specifies the requirements for an organizations to improve employee safety, reduce workplace risks, and create better and safer working conditions.
Our customer saved money and time with remote auditing.
A recent deployment of SCIO was for a customer intended to be ISO 9001:2015 certified. He already had a few quotations from reputable certifying bodies but was not impressed by the steep prices and the lengthily expected time to become fully compliant.
By adopting SCIO, he was able to comply with all requirements and eligible for remote auditing. In fact, the last version of ISO 19011:2018, Guidelines for auditing management systems, includes new specifications for conducting remote audits in order to carry out the transition to e-auditing.
Ultimately, the customer saved over 500,000 KES on the ISO certification, mainly due to remote auditing, and reduced expected certification time by over 4 months.
COLLUSION
Is a secret arrangement wherein two or more people whose legal interests seemingly conflict conspire to commit fraud upon another person or entity; a pact between two people to deceive a company with the purpose of obtaining something that they would not be able to get through legitimate channels.
Our customer saved money by eliminating collusion.
Just a few days before the on-boarding, the MD of our new customer unexpectedly resigned.
The initial trends reported by SCIO seem to indicate that the costs of operations are at least 10% lower than previously reported.
Having access to all financial and operational data in real-time via SCIO, the Board of Directors resolved not to employ a new MD but rather to empower upper management to take broader responsibilities.
Ultimately, the customer is saving over 800,000 KES monthly between salary and allowances for the MD. The customer is also saving 10% on the cost of operations.
NO-FRILLS PRICING
SCIO price structure has no hidden fees. All you get is your to use the best you can. If you feel you can charge your customers for any of the features built in SCIO, we will never interfere with it and never ask you for additional fees.
Our customer is making money with the visitor's module.
A recent deployment of SCIO was for a customer who provides security services to a number of hotels internationally. He soon realized that some of SCIO features are so valuable to his customers that they could potentially become an extra income stream.
He then moved to charge his customers to access the accurate real-time visitors registry as the hotel owners immediately realized how instrumental the registry can be in in case of an emergency.
Ultimately, from the additional revenue stream, our customer is making almost twice the amount of what SCIO costs him.
RESOURCES OPTIMIZATION
Resources are the beating hart of every organization; optimize them and your company will have the tools to win any competition. Dismiss them and your company will lag behind.
Our customer saved money by reducing personnel.
A recent deployment of SCIO was for a customer who, among other things, requires to operate 47 commercial vehicles. His plan was for each vehicle to be manned by two employees; one driver and one clerk, with the clerk tasked with the management, monitoring and report on the collection, routing and delivery of the cargo.
Having opted for SCIOmobile the customer was enabled to remotely manage, monitor and report on the collection, routing and delivery from any device, thus rendering the clerk position redundant.
Ultimately, the customer is saving over 1,400,000 KES monthly on salary and allowances. Currently the customer is also saving 5% on the budgeted cost of operations.
CUSTOMER LOYALTY
Customer loyalty is the act of
choosing one company’s products and services consistently over their
competitors. When a customer is loyal to one company, they aren’t easily swayed by price or availability. They would rather pay more and ensure the same quality service and product they know and love.
Customer loyalty is the result of a company consistently meeting and exceeding customer expectations.
Our customer has more loyal customers.
During a recent deployment of SCIO the customer expressed his concerns about a number of remote customers who are not feeling connected, thus are shopping for an alternative vendor.
We soon realized that the majority of concerns were due to slow and some time tardive delivery of documents and invoices; so we moved to recommend SCIOmobile in conjunction with the customer portal where customer can receive alerts, approve invoices and quotation, submit feedback, and much more, on her device.
Our customer agreed and the implementation was instant.
Ultimately, those remote customers are not shopping for an alternative vendor and prized our customer with an extended contract.